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Case Study

GFL: Streamlining External Training with a Custom Quick Session Form

Categories: Docebo | Integrations & Software Development

GFL Environmental, a leading North American environmental services provider, partnered with eSkillz to simplify and accelerate external training session creation within Docebo. With a tight 10-week timeline, eSkillz delivered a powerful, intuitive solution – the Quick Session Form – designed to reduce manual entry, eliminate errors, and automate key parts of the training process.

At a glance

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Challenge

GFL’s training managers faced a manual, error-prone process for managing external sessions, risking mistakes and noncompliance at every step.

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Solution

eSkillz built a custom Quick Session Form in GFL’s Docebo environment that streamlines data entry with prepopulated fields and compliance validation.

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In partnership with:

Docebo

Client challenge

GFL’s training managers were bogged down by a manual, error-prone workflow for creating and tracking external training sessions. The process required multiple steps, such as uploading attachments, marking attendance, and completing events, with each introducing risk for human error and noncompliance.

As a process-driven organization with high compliance standards, GFL needed a solution that would:

Streamline session creation
Improve data accuracy and consistency
Align with Docebo functionality and meet internal policy requirements
Eliminate reliance on external databases
Launch within a 10-week window

eSkillz Solution

eSkillz built a custom Quick Session Form, integrated directly into GFL’s Docebo environment. Accessible from the admin dashboard or menu, the form prepopulates known data and guides users to enter only validated, compliant information.

Key benefits include:

Pre-filled training details with front-end validations
Auto-submission to Docebo’s Course Management
Automatic file uploads to GFL’s SFTP repository
Instant attendance marking and session completion

Throughout the project, the eSkillz team navigated complex caching and attachment requirements while maintaining momentum and ensuring seamless delivery tailored to GFL’s needs.

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Results

Delivered on time and fully aligned with GFL’s technical and functional requirements, the Quick Session Form is now used daily by training managers to streamline training administration.

Results include:

85% reduction in process time (from 15 minutes to 2 minutes)
Significant drop in manual steps and human error
Seamless data flow into Docebo
Intuitive, brand-aligned user experience
Zero post-launch disruptions

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