Outsourced / Managed Services
Free your team to focus on high-impact initiatives
Let eSkillz handle the daily tasks of
Our Outsourced / Managed Services ensure your platform operates at peak performance and your end-users are supported, empowering your internal teams to drive strategic programs and business growth.
Is your team burnt out by daily platform management?
HR leaders and learning administrators often get bogged down with the manual, time-consuming tasks of managing learning platforms.
This leaves little time to become true SMEs or focus on strategic priorities. Our Outsourced / Managed Services take these routine tasks off your plate.
We provide the platform expertise needed to maintain and optimize your platform while your team focuses on driving business objectives.
The cost of in-house platform management
Time-consuming tasks distract from high-impact initiatives, stretching teams thin
Delays, system issues, and errors disrupt business operations
Without specialized expertise, platforms go underused, resulting in a poor return on investment
Handling end-user issues in-house overwhelms internal teams and leads to slower response times, frustrating platform users
Expert management for peak platform performance
We are experts in your learning technology—it’s what we work with every day. Partner with us to streamline your tech management and keep your people happy. With eSkillz managing the daily responsibilities of your platform, you’ll experience greater efficiency, optimal platform utilization, and a more empowered team that can dedicate time to high-value initiatives. We can make a difference!
Take advantage of our deep platform expertise, and let our team manage your LMS platform by taking on day-to-day administrative tasks. Whether temporarily filling a staffing gap, supporting existing teams, or fully handling all administrative duties, we can handle what you need like:
- Business process configuration
- User data updates
- Release management
- Course uploads
- Catalog management
- Custom reporting
- Troubleshooting
- And more!
We provide round-the-clock support to ensure a seamless user experience for our your employees, customers, and partners. Through phone, email, or live chat, our team quickly addresses issues like password resets and course access issues, providing triage for more complex problems, we give you recommendations to address trending issues.
Do you host virtual training sessions or webinars? Focus on your presentation, not the technology and logistics. With expertise in all major meeting platforms, we partner with your team to support every aspect of your virtual events, including:
- Presenter planning & rehearsal
- Attendee registration management
- Real-time attendee tech support
- Platform feature education
- Conference room creation & testing
- Platform user aids & demos
- Event analysis reporting
Expert management for peak platform performance
- Business process configuration
- User data updates
- Release management
- Course uploads
- Catalog management
- Custom reporting
- Troubleshooting
- And more!
We provide round-the-clock support to ensure a seamless user experience for our your employees, customers, and partners. Through phone, email, or live chat, our team quickly addresses issues like password resets and course access issues, providing triage for more complex problems, we give you recommendations to address trending issues.
- Presenter planning & rehearsal
- Attendee registration management
- Real-time attendee tech support
- Platform feature education
- Conference room creation & testing
- Platform user aids & demos
- Event analysis reporting