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Outsourced / Managed Services

Free your team to focus on high-impact initiatives

Let eSkillz handle the daily tasks ofmanaging your learning technologies.Asset 4

Our Outsourced / Managed Services ensure your platform operates at peak performance and your end-users are supported, empowering your internal teams to drive strategic programs and business growth.

Is your team burnt out by daily platform management?

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HR leaders and learning administrators often get bogged down with the manual, time-consuming tasks of managing learning platforms.

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This leaves little time to become true SMEs or focus on strategic priorities. Our Outsourced / Managed Services take these routine tasks off your plate.

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We provide the platform expertise needed to maintain and optimize your platform while your team focuses on driving business objectives.

The cost of in-house platform management

We’ve partnered with hundreds of clients to implement top-tier learning and talent management technologies, but we frequently encounter a common challenge. The staff responsible for managing these platforms and supporting users often have other primary duties. As they juggle these responsibilities, both the organization and its people can suffer from a lack of dedicated attention. Relying solely on internal platform administration often results in:
Overburdened teams
Overburdened teams

Time-consuming tasks distract from high-impact initiatives, stretching teams thin

Operational inefficiencies
Operational inefficiencies

Delays, system issues, and errors disrupt business operations

Underutilized technology
Underutilized technology

Without specialized expertise, platforms go underused, resulting in a poor return on investment

Frustrated users
Frustrated users

Handling end-user issues in-house overwhelms internal teams and leads to slower response times, frustrating platform users

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Expert management for peak platform performance

We are experts in your learning technology—it’s what we work with every day. Partner with us to streamline your tech management and keep your people happy. With eSkillz managing the daily responsibilities of your platform, you’ll experience greater efficiency, optimal platform utilization, and a more empowered team that can dedicate time to high-value initiatives. We can make a difference!

Outsourced administration
Outsourced administration

Take advantage of our deep platform expertise, and let our team manage your LMS platform by taking on day-to-day administrative tasks. Whether temporarily filling a staffing gap, supporting existing teams, or fully handling all administrative duties, we can handle what you need like:

  • Business process configuration
  • User data updates
  • Release management
  • Course uploads
  • Catalog management
  • Custom reporting
  • Troubleshooting
  • And more!
24/7 End-user support
24/7 End-user support

We provide round-the-clock support to ensure a seamless user experience for our your employees, customers, and partners. Through phone, email, or live chat, our team quickly addresses issues like password resets and course access issues, providing triage for more complex problems, we give you recommendations to address trending issues.

Virtual event management
Virtual event management

Do you host virtual training sessions or webinars? Focus on your presentation, not the technology and logistics. With expertise in all major meeting platforms, we partner with your team to support every aspect of your virtual events, including:

  • Presenter planning & rehearsal
  • Attendee registration management
  • Real-time attendee tech support
  • Platform feature education
  • Conference room creation & testing
  • Platform user aids & demos
  • Event analysis reporting
Happy e blinking preloader

Expert management for peak platform performance

We are experts in your learning technology—it’s what we work with every day. Partner with us to streamline your tech management and keep your people happy. With eSkillz managing the daily responsibilities of your platform, you’ll experience greater efficiency, optimal platform utilization, and a more empowered team that can dedicate time to high-value initiatives. We can make a difference!
Outsourced administration
Outsourced administration
Take advantage of our deep platform expertise, and let our team manage your LMS platform by taking on day-to-day administrative tasks. Whether temporarily filling a staffing gap, supporting existing teams, or fully handling all administrative duties, we can handle what you need like:

  • Business process configuration
  • User data updates
  • Release management
  • Course uploads
  • Catalog management
  • Custom reporting
  • Troubleshooting
  • And more!
24/7 End-user support
24/7 End-user support

We provide round-the-clock support to ensure a seamless user experience for our your employees, customers, and partners. Through phone, email, or live chat, our team quickly addresses issues like password resets and course access issues, providing triage for more complex problems, we give you recommendations to address trending issues.

Virtual event management
Virtual event management
Do you host virtual training sessions or webinars? Focus on your presentation, not the technology and logistics. With expertise in all major meeting platforms, we partner with your team to support every aspect of your virtual events, including:

  • Presenter planning & rehearsal
  • Attendee registration management
  • Real-time attendee tech support
  • Platform feature education
  • Conference room creation & testing
  • Platform user aids & demos
  • Event analysis reporting

Outsource routine tasks and focus on what matters

Your extra hands

Outsourcing the support and maintenance of your learning and talent management technologies allows your internal team to focus on innovation and strategic initiatives. With specialized knowledge and extensive platform experience, eSkillz ensures optimal platform performance and user support, so you don’t miss opportunities for growth. This approach not only offloads routine tasks but provides strategic support to help your organization drive business objectives and maximize ROI.
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Ready tooffload the stress of platform management?

Let our experts take care of your user support and platform management tasks, and free your team to focus on driving strategic initiatives. Reach out to discover how our managed services can help.
Small Business Administration (SBA)
Thank you... I refer to you as the 'Super Admin' always there to assist, provide solutions, and make everybody happy! You rock!
Thank you... I refer to you as the 'Super Admin' always there to assist, provide solutions, and make everybody happy! You rock!
Small Business Administration (SBA)
Bunchin Tan - HR Specialists (L&D)
Dermavant Sciences, Inc
Of course we want to renew with eSkillz, are you kidding me?! We would be nowhere without you!
Of course we want to renew with eSkillz, are you kidding me?! We would be nowhere without you!
The College Board
The best thing I've done in my 5 years of working in the L&D department is hiring eSkillz! I'm securing budget now for a continued relationship because I have total confidence in the eSkillz team. Our consultant is a magician-- there is nothing he can't do! I'm getting off ...
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The best thing I've done in my 5 years of working in the L&D department is hiring eSkillz! I'm securing budget now for a continued relationship because I have total confidence in the eSkillz team. Our consultant is a magician-- there is nothing he can't do! I'm getting off the phone right now to tell my Docebo account manager how happy I am with eSkillz! How did I ever think we were going to implement Docebo ourselves?!
The College Board
Becca Peluso - Director of Online Professional Learning
LeadingRE
I went through a career change, and I really am SO thankful for eSkillz. I'm glad I have my eSkillz consultant Abner here along with me —I'm always asking him, 'Abner, how do I do this ? How do I do that ?'—over the time we've...
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I went through a career change, and I really am SO thankful for eSkillz. I'm glad I have my eSkillz consultant Abner here along with me—I'm always asking him, 'Abner, how do I do this? How do I do that?'—over the time we've spent together! He’s been great! And I really love the entire production process and value of your Best Practices webinars. eSkillz laid out everything needed from me, the guest presenter, so well. I also truly appreciated the prep meeting before the live event; it gave me some buffer time to get my head right before presenting and I felt so comfortable and ready, all due to the support of this eSkillz production team.