We were so impressed by the practical approach we were afforded to develop a knowledge base for the eSkillz Live Support team. Once we experienced how much better off we were to hand off support to eSkillz, we combed through our collections of Q&As and uncovered more that we could give to their team. This has helped us expand what they do for us! The eSkillz team provided us so much more value for our customers that the change was just really quite incredible.