Our Solutions | Performance Support Services

Optimize Workplace Performance with eSkillz and Apply Synergies

Apply Synergies: The “5 Moments of Need”

eSkillz and Apply Synergies share a common commitment to helping organizations achieve optimal workplace performance and drive overall success. Through Apply Synergies’ renowned “5 Moments of Need” methodology, we focus on delivering targeted learning and workflow support exactly when and where it is most needed throughout the entire learning and performance journey.

Our comprehensive approach, built upon the “5 Moments of Need,” framework, combines instructional design, technology, and performance consulting to effectively address the diverse needs of modern organizations. By leveraging this framework, you can ensure employees have access to the right knowledge, tools, and support solutions at each critical moment in their professional journey:

    1. New: When individuals are learning something for the first time or encountering a new task or concept.
    2. More: When individuals need to expand or deepen their existing knowledge and skills to perform at a higher level.
    3. Apply: When individuals need to apply their knowledge and skills in real-world situations or on-the-job tasks.
    4. Change: When individuals encounter a change in processes, systems, or procedures and need to adapt and learn new ways of doing things.
    5. Solve: When individuals face problems or challenges that require troubleshooting, critical thinking, and problem-solving skills.

At eSkillz, our certified “5 Moments of Need” consultants collaborate closely with clients to ensure the seamless integration of digital learning platforms, job aids, and performance support tools into their employees’ workflow. This integration empowers your workforce to access the exact knowledge and information support they require at the precise moment they need it, resulting in positive impacts on your business outcomes. Whether your goal is to enhance onboarding, facilitate continuous learning, or drive performance improvement, we are dedicated to providing guidance and support at every step of the process.

The support you need, when you need it.