Cystic Fibrosis Foundation Successfully Launches New Performance Management Process

At a glance

The Cystic Fibrosis (CF) Foundation ran into those same problems. The CF Foundation is a non-profit organization whose mission is to cure cystic fibrosis. They support all people with CF through groundbreaking research and drug development as well as advocating for the CF community.

Employees who work for an organization with such a critical mission shouldn’t be weighed down by ineffective performance management. The CF Foundation had a hard time setting up a system that worked seamlessly for their employees. They had implemented Cornerstone OnDemand (CSOD) for their Talent Management platform and used it successfully for learning and development but were struggling with building out their performance management process.

Working with another consulting firm proved time-consuming and ineffective. After months of trying with mediocre results and only half of their performance management process built out, the CF Foundation began to look for another partner who could help them make their performance management process a success.

eSkillz was able to step in and provide immediate implementation support. Our CSOD Performance-certified consultants were able to help the CF Foundation build a customized performance management process that met their exact needs.

The CF Foundation wanted help not only building out the process but also to learn the CSOD system for themselves. eSkillz was able to provide weekly sessions where our consultants configure the pieces of the performance management process in the system and teach along the way what those settings and configurations mean. This allows for a collaborative process between eSkillz and our clients to not only leverage CSOD to its full potential, but also to increase the knowledge and ability of our clients’ CSOD administrators.

Working with the skilled consultants from eSkillz allowed the CF Foundation to fully build out and successfully launch their two-part performance management process on time, including employee and manager performance reviews as well as goal setting for the upcoming year.

A functional performance management process has many benefits such as driving increased feedback and communication between managers and employees. It also helps employees to participate in their own development and encourages investment in the company’s mission.

Most importantly, having a streamlined, custom-built performance management process allowed the managers and employees at the CF Foundation more time to focus on the real business at hand, supporting those with CF and the care teams that surround them.

Together, let’s make your success your reality.

From best practices in performance management process creation to hands-on system configuration, as well as all the steps in between, eSkillz Professional Services are here to help.