eSkillz Admin Training Support (SA Training) is on demand access to system training and/or real-time answers to those technical “how to” questions that might otherwise stop your administrator in their tracks and prevent them from doing their job.
Much like our end-user support services, our SA Training is dedicated support, specifically geared towards the administrators of your software applications or training solutions. As software applications like Learning Management Systems become more comprehensive, the control panel and back-end configuration requirements have become more complex as well. eSkillz SA Training is available to provide your key administrators with on-demand support specific to the day-to-day maintenance and ongoing development essential to their roles as systems administrators.
eSkillz SA Training includes access to a team of seasoned systems administrators available through your own client specific, SA Training classroom. (chat room) The classroom is integrated into our client's existing application administrator interface through a seamless link place strategically in the client's internal admin control panel. Through that link, eSkillz instructors are passed client approved user data which in turn allows them too quickly and efficiently recognize who they are and specifically where they're coming from. This allows our instructors to immediately dive into what the administrator’s problem is and quickly initiate a training session for fast problem resolution. Administrators can also gain access to eSkillz instructors through email or a designated "toll free number" to ensure that support is made available for all learning styles.
eSkillz welcomes a chance to introduce our Admin Training Support team. For more information, please email or call us at your convenience. (line to our toll free number or sales email)